Privacy Policy.
Heroes First Aid Training ("Heroes") and the Heroes First Aid Training website ("this site", "heroesfirstaid.co.uk") are the property of sole trader Michaela Vardy ("I", "me"); email address: enquiries@heroesfirstaid.co.uk. By continuing to use this site you consent to the following practices as set out in the remainder of this Privacy Policy ("this policy").
I am fully committed to maintaining the trust of visitors to this site and want you to know that I will not share, sell, trade, or disclose your personal information with any other individual, business, organisation, or similar for marketing purposes, or for financial profit or gain.
In accordance with the General Data Protection Regulation (GDPR), this policy explains when and why I collect your personal information, how your information is used, the limited conditions under which I may disclose it to others, and how I keep your personal information secure.
I may collect, store, and use the following information for correspondence purposes and/or to promote existing or new Heroes training courses which may be of interest to you. This information includes your prefix, your name, the name of any business or organisation you may represent and the position you hold, your contact email address, and your contact telephone number.
I may collect, store, and use email addresses connected to any third-party payment accounts such as (but not limited to) PayPal or Google Pay for Heroes transaction purposes only.
I may collect, store, and use information about your computer or device and about your visit(s) to this site; your IP address and geographical location; browser type and version; operating system; length of visit to this site, navigation, and number of page views.
I may also collect, store, and use any other personal information you choose to freely submit.
Under no circumstances do I collect or store either personal or business debit card or credit card information.
Personal information belonging to another person should not be given without first obtaining consent to both the disclosure and the processing of their personal information in accordance with this policy.
Personal information freely submitted to me via this site will be used for the purposes stated only in this policy.
I may use your personal information to contact you in relation to this site, the training courses I provide, delegates enrolled on any of the training courses I provide, to answer your questions and enquiries, to respond to and to make complaints, to discuss contracts and agreements, to send invoices and take payments, to send email notifications and updates if specifically requested, to send general, non-marketing commercial communications, and to discuss anything else relating to this site or Heroes First Aid Training.
I may also use your personal information to administer this site and to improve your browsing experience, to provide third-parties with non-identifying or individual statistical information about visitors to this site, to keep this site safe, and to prevent fraud.
This policy does not apply to, and does not govern any third-party website, social media platform, widget, application, or similar linked to this site that may collect, store, and use your personal information differently; I strongly advise that you read the privacy policies relating to any of the afore mentioned before use.
This website uses First Party Cookies which are small text files that are placed in your browsers history and are necessary to ensure the performance and functionality of this site and to provide visitors with a problem free and positive user experience.
Cookies can easily be managed via your web browsers settings which differ slightly from browser to browser, and I ask you to please take a look at any information provided by your web browser provider.
I may disclose your personal information to the extent that I am required to do so by law; in relation to any ongoing or prospective legal proceedings; and in order to establish, exercise, and defend my legal rights (including providing information to others for the purpose of fraud prevention, and to reduce the credit risk of any person I reasonably believe may apply to a court or other competent authority for disclosure of that personal information where in my reasonable opinion, such court or authority would be likely to order disclosure of that personal information).
With exception to the reasons stated above, and in accordance with this policy; under no circumstances will your personal information be provided to any third-party(s).
I will take all reasonable precautions in order to prevent the loss of, misuse of, or alteration of your personal information and will store all the personal information you provide securely under tried-and-tested password and firewall protection.
By submitting personal information via this site, you acknowledge that the transmission of information over the internet is inherently insecure, and that I cannot guarantee the security of any personal information sent over the internet.
In accordance with GDPR legislation, you have the right to request access to and amend any personal information I hold on you, and also have the right to request the termination of any personal information I hold on you (also known as the right to be forgotten).
Provision of such rights shall be subject to the supply of appropriate identification evidence in the form of a scanned or photocopied valid driving licence or a scanned or photocopied valid passport, as well a resent utility bill or bank statement showing your name and current address.
I may withhold such personal information to the extent permitted by law.
Accessing your personal information should be requested by email to enquiries@heroesfirstaid.co.uk.
This policy is regularly monitored and can be amended and updated at any time without prior notice.
This Privacy Policy was first published on 08/07/2022.